Focus: Building and maintaining quality relationships within professional service firms, and between professionals and their clients. Clients are primarily “design professionals” – consulting engineers, architects, environmental scientists, landscape architects, interior designers. Led by Stuart W. Rose, Ph.D. and Trina C. Duncan, the heart of PDR’s technology lies in “The Mandeville Techniques” – a system and a caring attitude – for building and sustaining relationships.

Organization Development

Managing Professional Service Firms


Marketing Professional Services

Finding, Winning and Keeping Clients

  • Management Facilitation Techniques
  • Instructional Methods
  • Lead Finding
  • Cultivating Client Relationships
  • Writing Winning Proposals
  • Conducting Winning Presentations
  • Maximizing new work from key clients
  • Organizational Audits
  • Retreat Facilitation
  • Leadership: Team Development
  • Leadership: Individual Effectiveness
  • Interventions
  • Marketing Audits
  • Strategic Market Planning